Frequently Asked Questions (FAQ)

Answers to the most Frequently Asked Questions (FAQ) about Wheelchair Rentals, Hospital Cots Rentals and buying and selling used patient care equipment.

1. Why Should I rent equipment?

Circumstances where requirement is short term – situations such as recovery post surgery, travel to a destination to participate in a function or for pilgrimage. Moreover, in such cases rental could be a more viable option

2. How is it delivered to me?

Rent – A – Cure Services door delivers product living for residents of Chennai city if the booking is before 11:00 AM.

3.      Do I have to pay a deposit?

Yes, a refundable deposit (i.e) proportionate to cost of equipment will be collected at the  time of delivery.

4.      How do I pay?

Pay by cash or card and get a receipt.  On return, we deduct the actual rental charges and return the balance deposit amount.

5.      Do you charge for transport?

No, There are no separate charge for transport but there is a minimal rental period. Depending on the equipment minimal rental period is from 7 to 15 days.

6.      What if I  need it for a smaller duration than defined minimum duration?

In such cases transport charges will be levied  for both delivery and pickup.

7.      What if I  lose the equipment?

The loss of equipment will entail payment of rental and cost of equipment.

8.      What is the charge for equipment damage while I use it?

Charges according to rates for damage will be charged.

 9.      Is it hygienic to use medical equipment that is on rent ?

While this is a very valid & important question Rent a  cure service practices a rigorous clean & sanitize process after receipt of equipment using a steam cleaning process. We then wrap the equipment with sterile paper indicating ready for use. This is in line with practices that good hospitals do.

10. Can I purchase the equipment hired ?

This can be determined as the case may be and a suitable value assessment will be done. However rent paid for the equipment cannot be used as part of cost.

CONTACT US or CALL US If there is anything else you would like to know.